Support

Last updated June 2026

We're a small team and we read every message. Here's how to get help.

Contact us

Email support@genesyx.app and tell us:

  • The email address tied to your Genesyx account.
  • What you were trying to do.
  • What happened instead.
  • A screenshot if you can.

Common questions

I didn't get my confirmation email. Check your spam folder, then use the "Resend" link on the sign-in screen.

I forgot my password. On the sign-in screen tap "Forgot password?" — we'll email you a reset link. The reset link opens in your browser.

How do I delete my account? Open Profile → Delete account. This permanently removes your data.

Privacy and terms

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