Trust

Your journey is personal. So is your data.

This page is maintained by the Genesyx team to answer common questions about how we handle your information. It reflects the controls the app enforces today and the platform capabilities available on our hosting stack. It is not an independent certification.

Shared responsibility: Genesyx configures the app-level controls described here. The underlying platform (Lovable Cloud) provides hosting, database, and authentication infrastructure. You control the data you enter and the account settings on your profile.

HTTPS everywhere

Modern TLS on every request between your device and Genesyx.

Encrypted at rest

Managed database storage encrypts your data on disk.

Row-level access

Database policies ensure only you can read your own records.

Security

Encryption in transit and at rest

All connections between your browser and Genesyx use HTTPS with modern TLS. Data written to the database is encrypted at rest by our hosting platform's managed storage.

  • Sessions are stored as HTTP-only, first-party auth tokens issued by the platform's auth service.
  • Row-level security policies enforce that you can only read and write your own records.
  • Passwords are never stored in the app database; they are hashed and managed by the platform's auth service.

Privacy

What we collect — and what we don't

We collect only what the app needs to give you personalised guidance. Every field you see in the app corresponds to something you chose to enter.

We do collect

  • Account: email and display name.
  • Quiz answers you submit.
  • Daily log entries: cycle, pH, hydration, mood.
  • Partner invites you send from your profile.

We don't

  • Sell your data. Ever.
  • Share your logs with your partner unless you invite them.
  • Use your health data to train third-party models.
  • Show ads inside the app.

The full Privacy Policy covers the details.

Your controls

You're in charge of your account

Every control below is available from your Profile page once you're signed in.

Change your password

Update credentials any time from Profile → Account.

Edit your profile

Change your display name and preferences whenever you like.

Delete your account

Request account and data deletion from support — we honour it.

Control partner sharing

Nothing is shared until you invite a partner from your profile.

Health scope

Educational — not medical advice

Genesyx is a wellness and education tool. It does not diagnose, treat, cure, or prevent any medical condition. Insights are observational and intended to help you have better-informed conversations with a qualified healthcare professional.

  • Always consult a clinician for medical decisions.
  • Stop use and seek care if you notice unusual symptoms.
  • Our Health Disclaimer has the full text.

Questions about your data?

Reach the Genesyx team via our support page and we'll get back to you.